more like people

helping organisations to be more like people

Crowd-sourcing ‘The Accidental Anarchist’

Saturday, September 13th, 2014

So as some of you may have picked up elsewhere, I have an exciting new piece of work researching content for the upcoming documentary ‘The Accidental Anarchist’ with Carne Ross. As with most of my work, I thought, ‘why not ask everyone else what they’d include in this film?’

Want to submit a story idea now? Fill this form.

The Accidental Anarchist

The Accidental Anarchist

Some background

I read Carne’s book, The Leaderless Revolution, in late 2012. In it, he tells the story of his transition from high-flying UK diplomat, to anarchist. While many of Carne’s insights felt familiar to me, his journey was unique. If someone in his position, so deeply aware of and invested in systems of government and top-down solutions, can undertake this kind of transformation, it offers hope for countless others to find similar paths, looking beyond current realities to imagine a better world.

As I read the book I began tweeting Carne; insights the book offered, thoughts it raised for me, parallels with parts of my own work. Specifically, I related to the ‘side door anarchism’ approach, bringing ideas of radical equality, non-hierarchy and autonomy into places where they’re least expected (and thus perhaps a little more digestible for some than countless more cliched images and symbols). We started to chat.

Since then, we’ve spoken at two events together in New York, I interviewed Carne for the Guardian, and he read a final draft of my book, offering a nice comment which helped with the promotion. So when I saw the post for research help with the film, it looked like a great opportunity to work more closely together and to help bring ideas of autonomy and self-organisation to a wider audience.

Remarkably, Carne agreed and asked me to help.

What is The Accidental Anarchist?

While the film will be framed by Carne’s personal journey, the majority of screen time will be spent exploring examples of radical, non-hierarchical organisation from around the world. This could mean worker coops or social movements; communes or community groups; autonomous Indigenous communities or worker-run factories. The point is to highlight what people are capable of, without the imposed coercion of a boss, a leader or a ruler.

Also – to be clear – we are using the idea of ‘anarchism’ in its loosest sense; as a very crude catch-all for a number of autonomous organising practices that have a) pre-dated the European notion of anarchism, b) emerged far more recently, and c) existed in parallel for decades and centuries. This is not an exercise in deciding what is and isn’t ‘true’ anarchism. It is an attempt to draw together a range of interconnected threads in the ongoing story of human organisation that are typically ignored, overshadowed or misrepresented by history, politics and the media. While anarchism is neither the first nor the last of these threads, it provides a lens from which to start a more nuanced conversation about how we organise ourselves in ways that reflect our shared values.

Crowd-sourcing stories

My first task is to create a long-list of potential stories this film might tell. This is where you come in. Rather than rely on my own knowledge and experience, I wanted to ask you about your favorite examples of autonomous self-organisation and self-governance, to start from a more complete list than I could ever develop on my own.

In particular – due to my own experiences and interests, my examples are mostly from the following countries:

  • Mexico
  • US
  • Canada
  • Spain
  • UK
  • Argentina
  • Brazil

So if you have stories from beyond Europe, North and South America, they would be particularly helpful!

Due to relatively tight timelines, this is only going to be open for a few days. Some time next week (after September 15), Carne, myself and the producers will look over the options and highlight a shorter list that may make sense to explore in the film. (Keep in mind it is only likely to be a handful of the countless potential stories that will make it into the film, due to both time and budget).

Submit a story

If you have an example you’d like to include, it would be great if you could add it to this form.

Check the current list

If you’d like to see what others have submitted so far, you can check it out here.

And if you have any wider questions or suggestions about the film, feel free to add a comment at the bottom of this post, or drop me an email on liam AT morelikepeople.org

Excited to have you involved!

Liam

PS – feel free to share this post around with anyone you think might have a story they’d like to include. Thanks!






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Structuring our Beloved Communities?

Sunday, September 7th, 2014

I wrote this piece for Contributoria, as my longest exploration of how we organise for social and environmental justice, since the publication of Anarchists in the Boardroom. It looks at the messy relationship between the kinds of organising structures we use, and the kinds of relationships we create. And I got to speak to some truly inspiring people in the process! Enjoy!

'I LOVE HUMANITY! LET'S FIGURE THIS SHIT OUT TOGETHER!'

Photo credit: shankbone on Flickr https://www.flickr.com/photos/shankbone/6193404069/sizes/l

In the early days of the US civil rights movement, Martin Luther King Jr. used the phrase ‘Beloved Community’ to describe the kind of change he was working towards. The Beloved Community expressed a way of organising that made non-violence and compassion both its means and its ends, and placed strong relationships at the core of wider social transformation. The phrase, initially coined by philosopher-theologian Josiah Royce, articulated the idea that organising based on Love will create a culture of Love in its wake. King said:

“Love is creative and redemptive. Love builds up and unites; hate tears down and destroys. The aftermath of the ‘fight with fire’ method… is bitterness and chaos, the aftermath of the love method is reconciliation and creation of the beloved community. Physical force can repress, restrain, coerce, destroy, but it cannot create and organize anything permanent; only love can do that.”

The King Centre describes the Beloved Community as “an overall effort to achieve a reconciled world by raising the level of relationships among people to a height where justice prevails and persons attain their full human potential.” But what does the Beloved Community look like when we get past its romantic broad-brush prose? And how can we organise ourselves in ways that align our methods with the visions our social change organisations and movements are trying to create?

The chicken-and-egg of structures and relationships

“I often say to people,” Margaret Wheatley tells me over Skype from her Utah home, “if you get the room set-up right, you’re at least 60 per cent of the way towards creating what you want.”

While seemingly a far cry from the ideals of Beloved Community, Wheatley has spent decades exploring what helps people to work meaningfully together, primarily in organisational settings, and places great importance on structuring the kinds of spaces we gather in. Her first book, Leadership and the New Science, became a best-seller in 1992 and offered a glimpse of what human leadership might look like if it followed the organising patterns found elsewhere in nature. She is deeply critical of hierarchy and over-specialization and an advocate of self-organising and individual autonomy.

“If we’re creating a good process – people are highly engaged, self-motivated, thinking again, feeling creative,” she tells me, “what we’re really doing is reintroducing people to what it feels like to work well together.”

But to what extent is ‘working well together’ something that is created – by place or process – and to what extent does it emerge through the individual relationships involved? Or is this simply a chicken-and-egg conundrum that leads in an unending circle? Even if the ‘relationship/structure’ question is ultimately rhetorical, the exploration remains a critical one if we are going to find better ways of organising our communities, organisations and social movements towards something resembling a Beloved Community.

The political is personal

Following King’s articulation of Beloved Community, the feminist movement in the 1960s made a quantum leap in Northern/Western understandings of social change with the articulation that ‘the personal is political,’ grounding each of our lives in the wider social dynamics they are a part of. More recently, new social movements have traced this relationship back again, looking at how widespread system change is dependent on deep reflection about the kinds of individual relationships we choose to form together. In other words, the political is also personal.

Marina Sitrin lived in Argentina for several years in the early 2000s. An American activist and writer, she documented and took part in an emergent form of organising – Horizontalidad (or horizontalism) – that offered an alternative to the top-down structures of most political parties, unions and NGOs.

While many of our current organising structures were initially used to bolster the iron-fist management practices of the industrial era, horizontalism emerged in worker-occupied factories, neighbourhood assemblies and direct actions undertaken by unemployed workers after Argentina’s economic collapse in late 2000. Hierarchies were flattened, management teams disappeared, decisions were made via consensus and actions were taken collectively. Sitrin has written two books about her experiences there, offering eloquent articulations of horizontal organisational forms that have influenced countless social movements around the globe in the past decade.

“In Argentina,” Sitrin explains to me from Berlin, “the focus was on creating a new relationship where people could be heard, and finding that in that process it was developing… new ways of thinking about oneself, a new dignity.”

It is around this ‘new relationship’ that Sitrin’s work meets with Wheatley and others at the more progressive end of the organisational spectrum, grounding organising in the transformation of the relationships between those involved. “We are all bundles of potential,” Wheatley opines, “that manifest only in relationship,” highlighting that if we are to realise our individual or collective potential, it will be based on the quality of connections we are able to form with one another.

Liberation via Structure

Kiran Nihalani is a founding member of The Skills Network, a women’s collective based in Brixton, South London that organises cooperatively around directly-democratic principles. She finds it hard to distinguish between the means and the ends of organising, as have so many others – from traditional charities to revolutionary armies. “It is difficult to separate structures and relationships,” she tells me via email. “They feed off each other… [the structures] help people think about their relationships with others in the group (and people outside it) in a different way.”

In societies built on deeply unequal power dynamics, we often need to be reminded of equality, wherever we are used to finding ourselves in the social pyramid. “I would be a proponent of a little more structure,” Marina Sitrin cautiously encourages, based on the relatively loose methods used by most of the non-hierarchical groups she worked with in Argentina. “Structure helps facilitate more horizontal relationships.” Making explicit reference to King’s idea of Beloved Community, Sitrin continues:

“Beloved Community …doesn’t just happen magically; we’re coming with so much baggage… people are coming from the system where [they] are so divided from each other and so alienated from each other, and alienated from themselves, that we need help in relating to each other in an equal way… We need help with structure to not permit certain behaviours. And if we agree to those structures ahead of time, collectively, there’s nothing hierarchical about that.”

Similarly, Peroline Ainsworth, another founding member of the Skills Network adds:

“…in our context, where people are so used to feeling ‘less than’, realising that everyone gets paid the same rate, deciding on paid to unpaid ratios together and seeing that you can participate in making formal decisions is crucial.

…the nuances of interpersonal relationships, although they are important, need to be combined with the really objective structural stuff to make it real for people. …This is an essential starting point in situations where a lot of people are so used to being made to feel unequal, even though they are told that they are equal.”

Another core member of the Skills Network, Hannah Emmons, described the liberating nature of their organising structures as follows:

“I think if those [non-hierarchical] structures and processes didn’t exist… [members] would be exactly where they felt they belonged – at the bottom … that they didn’t matter. So the structures we put in ensure people know that they do matter, and they are relevant, and what they have to say is worth hearing …[In] the hierarchical state, there’s always someone at the bottom, and unfortunately the majority of the people coming through our doors, they believed they were at the bottom of that hierarchy. So …when we’ve kicked off the hierarchical structure, for the first time in ages for some of them in a public space, they are equally important as everyone else in the room.”

But are alternative structures enough to undo all the ways we inevitably adopt bits of the structural inequalities that surround us, when we have been raised in deeply unequal societies? Tana Paddock, co-founder of the South Africa-based Organization Unbound project, says this:

“Those experiences live on inside of us and we’re going to replicate them… So what do we do when these patterns come up? …No structure can keep them down. No structure can rid our inner selves from those patterns.”

The question then becomes: are non-hierarchical structures and processes enough? Or do we need to think beyond these nuts and bolts if we want to foster our own Beloved Communities?

The shortcomings of non-hierarchical organisation

According to Paddock, “the form should always grow out of the experience. All the time, no matter how beautiful that form looks from the outside, it can eat us.” While no advocate of hierarchy, Paddock is also dubious of the focus many social movements since the 1960s and 1970s have placed on non-hierarchical structures: “The feminist movement was hugely successful in experimenting with ways of flattening hierarchies,” she argues, “but in doing so they became quite ideological. And thus the ideology started to overrun everything else.”

Paddock stresses the need to stay open to a range of forms, and that those forms must remain responsive to the people in the group, and the contexts they live and work in. “Structures are certainly helpful,” she says, “but they are only helpful if they grow out of relationships,” pointing to various experiences where “pushing the structure on the people just because of a philosophy of participation can end up having the opposite result in practice and in experience.”

Similarly, in North America and Europe, the concept of horizontalism has become rigidly associated with the particular form of consensus decision making used by Occupy and the 15-M movement in Spain since 2011. The experiences of some participants in both movements reinforced the thesis of Jo Freeman’s 1970 essay , ‘The Tyranny of Structurelessness’ in which she argued that soft hierarchies simply replace formalised power when formal hierarchy is removed. In some of these protest camps, the rigid adoption of a particular form of decision making ended up placing power in the hands of those most versed in that process, often silencing those less familiar with the intricacies of ‘jazz hands,’ ‘blocks’ and ‘speaker stacks.’

Sitrin echoes Paddock’s sentiment about ensuring structures grow from the place they are being used, describing a far less dogmatic understanding of consensus in Argentina: “Horizontalism doesn’t necessarily mean any form of consensus… it’s that the group together decides what makes most sense for that group without anyone having power over other people.”

She continues by highlighting that in many of the neighbourhood assemblies, “there was no formal consensus process at all… People referred to consensus, but what they meant was finding agreement with each other by seeking a compromise in a conversation.”

Wheatley, too, warns against the wholesale adoption of any particular structure or process:

“The issue for me is getting hooked on one, and only one [process]… so it’s all that you know how to do. It’s just like people assumed I always want to sit in a circle [when facilitating a session]… I would urge people to stay with their game here and not get hooked on one particular practice.”

When relationships transcend structures

While in theory non-hierarchical structures are more egalitarian, this is not universally the case in practice. In fact, does an on-paper hierarchy necessarily create inequality, any more than a flat organisation automatically creates egalitarian relationships? Tana Paddock began to wonder about this question when working with a community organisation that had adopted a very traditional management structure:

“This place seemed to develop this really embedded culture of strong relationships and trusting relationships, so much so that no matter who came in, in those positions, they were forced to work in that way because it was so embedded in their being as an organisation, as a collective. …I’m in this place that looks on paper to be very structurally hierarchical, and it’s the healthiest place I’ve ever been, and it had consistently been like that for years and years. So it’s not just reliant on a charismatic leader or someone who’s really good at relationships, it seemed to really develop this really deep way of working, despite the structure… Who am I to say, ‘No! You should be a flat structure!’?”

Many of us have experienced moments where particular organising relationships become so much more than how they are described on paper. Peroline Ainsworth of the Skills Network describes some of the relationships she has there as feeling more “like equals than most relationships I’ve had in my life.” While they have initially been shaped by formal process, they have become “something that is more than and exists beyond and between the formal structures.”

This is further reflected in Hannah Emmon’s description of the day-to-day application of the Network’s decision making process, where a culture of ongoing dialogue has often come to supersede the formalities of consensus:

“The more important decisions which really need everyone, we do ensure there is everyone… However on smaller ones, I think we’ve got mini-versions of consensus, where… you turn to the next person [and ask their perspective]. Nothing in Skills happens completely individually… before anything is finalised it always comes back to the group before the next step happens. …We are always… conferring with each other.”

Amongst Argentina’s primarily Indigenous-led defence of the land movements, formal rules were often eschewed in exchange for a culture of direct discussion, and when needed, confrontation. According to Marina Sitrin:

“When faced with the challenge of different kinds of political parties… trying to infiltrate [assemblies], they tend to not have rules that [those parties are] not allowed to participate, but… a culture of calling them out. Which is a step forward.”

While this hasn’t always been the case within these movements, Sitrin sees this type of constructive confrontation as an improvement on the culture of passivity that pre-dated it. Rules become less necessary if you have a culture that offers collective accountability. “Once you have good trusting relationships,” Margaret Wheatley adds, “you can sit on the ground or meet on a bus and it all works … over time [structure] becomes less important.”

What does it all mean?

So let’s recap:

• Non-hierarchical structures can help us challenge the parts of ourselves and others which have been negatively shaped by wider social inequality and injustice.

• But those structures, just like their hierarchical counterparts, can become oppressive when used too rigidly, playing into wider social privilege and bestowing undue influence on those who know the systems best.

• Relationships may transcend the structures we create, though if we want them to do so in a positive way we still need to be very conscious of how we relate to one another.

Rather than juxtaposing structures and relationships, perhaps a Beloved Community is more about the intent behind them? “When you’re creating structure, where is it coming from?” Tana Paddock asks me pointedly. “Is it coming from a place of fear, of what could happen if you didn’t have that structure, or is it coming from a place of wanting to generate something positive?”

“Most institutions,” she asserts, “are created out of fear. Rules and structures are created [because]… something bad happened and you don’t want it to happen again, so you create a structure or a process or a regulation to keep it from happening again.”

If we start from a place of fear – expecting the worst and focusing on avoiding it – how much more likely might we be to create the very patterns we are afraid of? Many traditional organisational policies start by telling people what they can’t do, and end up spawning the kinds of dishonesty and carelessness they aimed to avoid. Might some of our most-seemingly democratic and participatory organising structures have the same effect?

Imagine if we organised primarily with the intention of liberating human potential? While the prevalent use of horizontalidad amongst Argentine social movements reflected widespread intent to create equal relationships, the specifics that emerged in groups varied vastly. And while the Skills Network remain strong advocates of consensus because they want to correct the powerlessness that so many of their members feel in wider society, it hasn’t stopped them from adapting their understanding of consensus to fit the needs and aspirations of those members.

In other words, there is no silver bullet that will address the rich complexity of human dynamics, but if we think more about the intent behind each structure, each process, and each relationship we form on the path to creating a Beloved Community, we may just find we get there along the way.

Thank you to Contributoria for commissioning this piece and making it available Creative Commons!

Photo credit: shankbone on Flickr






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Jim Coe: Theories of change vs dart throwing chimps

Tuesday, May 20th, 2014

Jim Coe has kindly agreed to us re-posting his blog demolishing ‘Theories of Change.’ He has captured the essence of why so many organisational campaign planning efforts – as they are actually practiced – are unable to handle the complexity of the real world. The blog was originally posted at CoeAndKingham.org.uk

Jim Coe

Jim Coe will smash your theory of change

I wouldn’t ideally call it a ‘theory of change’, but I think it can be really helpful to develop – at an organisational level – a shared view of how change happens, the power dynamics at play, and the best ways to intervene.

The absence of this sort of analysis can be problematic for many reasons, to do with what flows into this gap in understanding.

However, it’s at the campaign level, not the organisational one, where ‘theories of change’ are all the rage these days.

And, as a planning process and tool, the approach has some obvious advantages:

It uncovers, and allows for interrogation of, assumptions about how change happens.

The process of developing theories of change can expose vague and unfounded assumptions and help ensure that strategy is anchored around the change you are trying to achieve.

The process of planning can give valuable space to reflect on the bigger picture.

This is true as long as it doesn’t just end up privileging particular groups or opinions and excluding others (which it can easily do, for reasons to do with how power plays out).

It can help create a common understanding.

Theories of change can get everyone on the same page, and help in communicating a common direction.

On the downside, though, I would say that campaign ‘theories of change’ are pretty much nonsense. In that they are based on – and then further encourage – a fundamental misinterpretation of how change happens:

1/ PREDICTION

Campaign ‘theories of change’ tend start from the expectation that social change is predictable and that the steps can be plausibly laid out.

In a few cases – to do with the stability of the issue or the context – some sort of formalised forward planning may make sense. And in theory, if not generally in practice, there is scope to continually adapt the ‘theory of change’ as the context evolves.

But even so, the ‘theories of change’ approach seems to be based on over-optimism at best.

In a classic 20 year study for example, political psychologist Philip Tetlock asked nearly 300 experts to make political and policy predictions in their specialist fields, and he then looked back on these predictions and reviewed their accuracy.

He found that the forecasts overall were barely better than a ‘chimp strategy’ [of randomly guessing], and in many cases they were worse.

Tetlock judged the reasons for this poor showing were to do with:

* How change actually happens (and its inherent unpredictability)

* The psychological properties of people making the predictions (we prefer simplicity, are averse to ambiguity, like to believe in a controllable world, etc.)

These factors combined make it unsurprising that predictions about what will happen and what actually does happen can be so far away from each other.

2/ THE SOURCE OF CHANGE

Theories of change – as they are typically applied – help promote a false and solipsistic sense of organisational self-importance.

They are attractive because they fit with our understanding of time, as something that goes forward. We intervene and this has effects that then lead to later outcomes.

This very much encourages a distorted, organisation-centred picture of the nature of change, with everyone else bit part players in it.

But social change is far more likely to be happening in all kinds of directions, driven by all sorts of actors and factors in all sorts of different combinations. Organisations find themselves aiming at moving targets rather than living in a world where everything else revolves around the organisation whose theory of change it is.

And so as an alternative I would suggest a more sensible approach to campaign planning, a ‘balance of forces’ approach, based on:

1. mapping where the power lies in the system
2. setting out the barriers to achieving the desired change (and the favourable factors)
3. identifying in what ways the campaign will intervene to change this balance

The campaign plan would then follow this logic, setting out

* What needs to change and

* Which changes the campaign is focused on helping to achieve, and how

Not in a grand, long-term blueprint sense, but in a ‘let’s do this and then see where we are’ kind of way.

Ongoing planning would then be about iterative course-correcting. Revisiting the analysis of the barriers to change along the way, tracking any progress, or shifts, and adapting strategy as needed.

This approach

* Embeds the importance of a robust analysis of power and the dynamics of change

* Focuses on outcomes and the kinds of interventions an organisation can best make to help achieve them

* Helps in shaping a common strategy

* Allows for a more fluid approach, a shift from ‘predict and control’ to ‘assess and react’

And its starting point is a much truer picture of how change actually happens.







Jim’s take on Theory of Change is closely related to the chapter of my book, Anarchists in the Boardroom: How social media and social movements can help your organisation to be more like people, on strategy and planning. You can order it here.

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Social media for organisational change @ ECF2014

Monday, April 28th, 2014

I was lucky enough to be invited to speak at the eCampaigning Forum in Oxford on April 11, 2014, describing how social media can act as a ‘Trojan Horse’ for the constructive subversion of organisational bureaucracy. Here’s the video to prove it.

…If you’re not yet convinced that you want to commit 28 minutes of your life to watching me talk, here are a couple of teasers:

  • I describe ‘three stages of organisational social media embrace’: ‘the new fax machine,’ ‘the social engineering project,’ and ‘the more like people organisation.’ Most organisations are stuck at the second stage, but the real magic happens at the third stage.
  • You’ll get to see silly image macros that involve the Hulk, the boss from Office Space and a bunch of wanky pics that come up when you search ‘professional’ in Google Images.
  • I explain constructive subversion, as a way of changing your organisation, without expecting the turkeys (senior management) to vote for Christmas (flatter, more democratic, transparent and trusting organisations).

I’m especially keen to hear peoples’ thoughts on this one, and if they have been able to put any of the ideas into practice in their own workplaces.

May your subversions be constructive!

Liam

EDITOR’S NOTE: For those who really don’t have time for the video, here is the ‘3 stages of social media embrace’ I recently described on the ECF list. They are admittedly crude and no org will fall 100% into one of them, but I think they provide a bit of a sense of a trajectory for getting the fullest potential from online campaigning tools.

1. The new fax machine – it’s a tool that gets given to a low-ranking member of staff to handle, with little-to-no autonomy or recognition of its significance. ‘One Tweet per week’ kinda thing. Where lots of orgs were a few years ago, and at least a few still are… The point tends to be to keep up with the Jonses, cause others are doing it. Nothing more.

2. The social engineering project – highly specialised digital teams that add up lots of metrics and then conflate them with campaign success or failure. This tends to involve lots of assumptions about the people who support us, boxing them into demographic groups and feeding them lowest-common-denominator (clicktivist) actions based on those assumptions. The point to this approach tends to be bigger numbers, and that more=better. (This is obviously true in many situations, but can be a misleading metric of success in many others, if it is a kind of involvement that minimises what people feel they are able to offer to a cause, to give people something that is likely to boost total figures).

3. The more like people organisation – everyone who wants to, tweets, blogs, shares, etc. The tone is less managed, the line between staff, members, beneficiaries, supporters, etc is blurred as freer conversations emerge within and around the organisation. There is an honesty and openness rarely found in many more trad orgs. These conversations lead to freer collaborations and faster responsiveness, as important information tends to travel where it needs to more effectively through networks than hierarchies. The point becomes about nurturing stronger relationships, which lead to more resilient networks. This stuff is far harder to measure, but comes from a deep belief that if we aren’t building stronger networks amongst those who care about our work, we are making ourselves very vulnerable to a range of outside shocks that might make top-down campaigning models more difficult or impossible (laws, tech changes, natural disasters, etc). It also recognises that there is vast untapped potential within and around organisations, that our structures prevent us from realising, and which social media has the potential to open-up, through freer connections between people, ideas, and those needed to make them happen.

This last one is much closer to how social movements tend to organise, and I’d argue that it offers the most potential significance and impact for organisations, because it can start to model new ways of organising that move beyond the Industrial-era hierarchies most of our orgs have ended up adopting over the course of several decades, which have come at massive cost to the people and causes we champion.

I wrote a book called Anarchists in the Boardroom: How social media and social movements can help your organisation to be more like people. You can order it here.







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Navigating meetings with Grumpy Cat

Sunday, March 2nd, 2014

We’ve all experienced Grumpy Cat; that person who comes into a meeting or a workshop, seemingly set on bringing everyone else down, blasting any suggestion that might offer the potential for positive change. They often cloak their intentions in notions of ‘being realistic,’ or by regular references to health and safety legislation, or funding requirements. But whatever they call it, the effects are often the same: they suck the life out of the room. What’s the best response in these situations?

meetings with Grumpy CatI’ve done work with a few different organisations lately, in which Grumpy Cat has made an appearance in meetings or workshops. Grumpy Cat takes different forms in different offices, but his or her (usually his) demeanour sets him or her (usually him) apart from colleagues; Grumpy Cat doesn’t smile, Grumpy Cat doesn’t get excited, Grumpy Cat always has a problem with something.

Now I’m reluctant to label someone as ‘negative’ – I think it is an incredibly loaded term which is regularly used within organisations to silence internal critics and avoid dealing with a critical issue (much like calling someone ‘unprofessional’). I’ve been the ‘negative’ one before, because I was the only person in a group who was regularly willing to highlight subtle forms of discrimination, or point out that something the organisation had long done just wasn’t working.

So I have a lot of empathy for a certain kind of person who tends to receive the ‘negative’ label. But I try to distinguish between ‘negativity’ that is critical of the way things are being done in the present (where they may be doing active harm), and negativity to any ideas of change which at least offer the potential to make an existing problem better.

Even beyond that, I am split in terms of how to best respond when there seems to be the latter kind of negativity in the room. Grumpy Cat may be grumpy for a whole range of reasons, and each probably call for a different kind of intervention. For example:

1) If Grumpy Cat is unhappy or even depressed in life, generally, and their way of engaging is one facet of that unhappiness, how can a facilitator or colleague support Grumpy Cat?
2) If Grumpy Cat is angry at their organisation, but hasn’t found a constructive way of handling it, how can their specific frustrations be raised or addressed?
3) If Grumpy Cat is used to being the person who looks for anything that could go wrong – a common trait in management due to hierarchical accountability structures – how can we help them come into group settings with a different attitude?

However, if the result of any of the above is that Grumpy Cat is actively, if subconsciously, blocking positive changes (thus propping-up the status quo), is it fair to not call that out and hold Grumpy Cat accountable for preventing much-needed progress? A certain form of politeness can allow Grumpy Cat to keep something destructive going, simply by constantly reiterating the impossibility of the change that is needed, through comments about ‘being realistic’ and the like.

Ultimately, I find the balancing act lies in finding empathy with Grumpy Cat, without letting Grumpy Cat ruin the work others are trying to do to bring about change. This could mean having a one-to-one chat with them during a break, to either see if you can get a sense of where they’re coming from, or to highlight the impacts of their attitudes on others. More generally, I often introduce the (cheesy but effective) ‘Yes-And’ over ‘No-But’ approach when starting a session. This forces people to avoid responding to any new idea with dismissal (highlighting ‘why it wouldn’t work’), instead encouraging them to improve on the new idea (‘what could make it work?’).

I’m keen to hear your own thoughts on this, as I’m sure we’ve all sat in a workshop, training course, or meeting with Grumpy Cat before, whether we’ve done so as a facilitator or a fellow participant… Any tips or thoughts are greatly appreciated!

———

I wrote a book called Anarchists in the Boardroom: How social media and social movements can help your organisation to be more like people. You can order it here.







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The first 500 copies!

Sunday, February 16th, 2014

Having just received the 2nd print run this week, I thought it would be a good chance to look back at the 1st 500 copies of Anarchists in the Boardroom and see what others have said about it so far…

Due to ordering more books, the new books being slightly lighter, and the upfront costs being covered, I’ve been able to drop the price on the 2nd print run considerably! £12 is now the registered retail price, but you can order books on the website for:

  • £11 including shipping within the UK (instead of £15)
  • £14 including shipping within the EU (instead of £18)
  • £16 including shipping to the Americas, Asia and Africa (instead of £20)
  • £17 including shipping to Australia and New Zealand (instead of £23)

In the meantime, I wanted to reflect with this brief Storify story, as to some of the things that others have been saying about the book. It’s nothing like a complete list, but it gives some sense of the community that has begun to emerge around the book and the things they are doing with it.

Once again, I want to say a massive thanks to everyone who’s brought the book to this point! It’s been exhausting at times, but it’s been an amazing journey so far! Thanks for helping shape it!

Liam

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Open is a gateway drug @ Open for Change 2013

Monday, December 23rd, 2013

Last month I did a talk at the Open for Change conference in Amsterdam. It was called ‘Open is a gateway drug.’ (You’ll have to watch it to find out what it is a gateway to, though). It was a great event and I reckon there were at least a few more self-identifying anarchists in the crowd by the end of it. Here’s the video.

“Open” is a gateway drug – Liam Barrington-Bush – ODC13 from Open for Change on Vimeo.

I wrote a book called ‘Anarchists in the Boardroom: How social media and social movements can help your organisation to be more like people.’ You can buy the paperback or ebook (PWYC) here.







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Guerilla gardening for the whole family

Tuesday, November 26th, 2013

Julian Dobson has written what will hopefully be the first of many guest posts here about a phenomena in which a local community has constructively subverted their local institutions to create something far better than what was there before. You can help to crowd-fund the book about the Incredible Edible community/guerilla gardening project here.

Incredible Edibles Todmorden

After five years of austerity and with more to come, the need to rethink local economies is more pressing than ever. Governments are not going to do it for us. The big society has evaporated as a political idea. Many of the new private sector jobs are precarious, low-wage roles with few prospects, barely keeping body and soul together.

No wonder people are looking at new approaches to local economies and better ways of doing society – ways that reflect many of the ‘more like people’ principles promoted here.

For six years now one of these experiments has been taking place at the back end of a neglected Yorkshire valley. Frequently dismissed as just another community growing scheme, Incredible Edible Todmorden is serious about rethinking the local economy. But it recognises that economies start with people.

Incredible Edible has come a long way since its co-founder, Pam Warhurst, came back from a conference inspired to take action in her community; since community worker Mary Clear dug up her rose garden and planted vegetables with a big sign saying ‘help yourself’; and since ‘propaganda planter’ Nick Green turned the derelict medical centre where mass murderer Harold Shipman used to practice into a free feast for passers-by.

So here are ten tips for an incredible edible community, neighbourhood or town.

1 Start with what you have. Get out there and do stuff – see Pam Warhurst’s TED talk.

2 Don’t write a strategy document. Council officers are useful – see Nick’s 17-ish tips for activists. But don’t wait for them to set the pace.

3 Don’t ask for permission. Hope starts with action. See Joanna Dobson’s post about this.

4 Make it easy. If you eat, you’re in. That’s why the Incredible Edible ethos is spreading around the world.

5 Propaganda planting starts conversations. See my 10 brilliant reasons why you should plant veg in public places.

6 Make connections through kindness. Here’s why.

7 Start now, but think two generations ahead. That’s why learning is at the heart of Incredible Edible actions. See this story on Todmorden high school’s new aquaponics centre.

8 Rediscover lost skills – especially the art of wasting nothing.

9 Reconnect businesses with their customers. Local food is about local business and jobs. Have a look at Incredible Farm which is selling fruit trees and salads and providing classes and workshops for young people.

10 Redesign your town. See the Green Route in Todmorden that links the town up with edible veg beds and bee-friendly plants. And then think about how the whole town can be different.

And if you like the sound of these, support our Kickstarter campaign to help spread the word and tell the Incredible Edible story. We have just two over weeks to make it happen, so if you’d like to support it, please join us.

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‘Occupy Sandy operationalised Occupy Wall Street’

Sunday, October 27th, 2013

This summer I met two activists in New York City who had helped spearhead Occupy Sandy, a self-organised disaster relief effort that emerged from the Occupy Wall Street networks after Hurricane Sandy hit NYC. I wrote this piece for rabble.ca, but wanted to share the two interviews in their whole, because they were so damn good. Below is the audio and transcript of my interview with Michael Premo. Stay tuned for the 2nd interview, with Tammy Shapiro.

michael premo

Michael Premo of Occupy Sandy

Normally when I interview activists or staff from organisations and movements about something they’ve been involved with, I end up adding a ‘meta-narrative’ explaining how their story fits into a range of wider trends I am exploring. With Michael Premo, a film maker and housing justice advocate who helped kick-off a self-organised disaster relief effort in the wake of Hurricane Sandy, I didn’t have to add a word.

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How things kicked-off

Occupy Sandy started the day of the storm. So there was a couple efforts happening. The sort of person-to-person effort that was occurring, was myself, a friend, Diego, Laura Schlomo, a couple other people, just headed out after the storm, to just check on people, to see what was what and what was happening and who was doing what. At the same time as our friends, Bobby and Brie, were driving out to the Rockaways and some of the neighbourhoods, Breezy Point, that were on fire. And I had a relationship with a group in Red Hook, called the Red Hook Initiative. And I just literally called them cold on the phone to see if anyone would answer the phone at their office, as we were driving down into Red Hook. I talked to them and I said, ‘Look, we want to help you help your community in any way that we can. What we can provide is the potential to be able to amplify your needs throughout our networks, so that you can identify what you need and we can support you getting what your need and support you until you’re at a point where you’re up and running and back in your normal functioning. And that became the first site of Occupy Sandy, which was in Red Hook. And then we sort of set out with that explicit intention to be able to support community-led rebuilding hubs throughout the city and we called those sites hubs.

And throughout the city we just went kinda door-to-door, and were talking to people who owned store fronts or had churches, saying ‘Hey, how can we help support you, and compliment the resources you’re getting through your networks, so that we can really work together?’

At the same time there was this sort of like emergence of people who wanted to help, and trying to figure out how to help. And so what happened was this network of little drop-off sites emerged in people’s lobbies, on their street corners where people were like, ‘well I didn’t get hit, but I have a front porch. If people want to drop of stuff on my porch or in my building, you can drop off stuff and then we’ll figure out how to bring it out to the areas.’There was one story of one girl who volunteered to do that and her neighbours got up in arms, she had no idea, her whole hallway was filled with goods that you couldn’t even get in and out of the hallway, so, people had to kinda scramble to get all that stuff into two or three carloads.

The transition to longer-term support

There was a group of folks within Occupy Sandy who understood that there are really multiple disasters; there’s the initial disaster and then there’s the long-term disaster that happens after the sorta volunteers leave, after the cameras leave, that is deeply related to the failures and ongoing crisis of capitalism as a system. And so we wanted to set up our initial, our goal was to set up the initial house with the stated and implicit intention to be able to have community-led rebuilding, so that when we got to that point when we were transitioning away from immediate relief, and into a sort of longer-term recovery and rebuilding and redevelopment phases, there would be some type of infrastructure, some type of support network, to be able to support for that long haul.So in about, I would say between December and March, the efforts started to transition from the immediate relief, to the sort of longer-term recovery.

What was the relationship between Occupy Wall Street and Occupy Sandy?

So there’s this theory, there’s this school of thought called ‘complex sciences.’ In those, one of those ideas is network theory and there’s another theory is called ‘emergence.’ Some people have written that in order to support the emergence of social movements, it’s necessary to develop a community of practice, right? Shared values, shared principles, that has a sort of like, cohesion and language and way of working, that will kind of support the further emergence of sort of, positive activity and positive action, right? So Occupy Wall Street in a lot of ways was sort of the seeds that helped create a community of practice. And what happened with Occupy Sandy is in a lot of ways we operationalized some of the more abstract ideas that were floating around Occupy Wall Street. So what I mean by that is sort of lateral, horizontal sort of approaches to, sort of, problem solving, as well as analysis, right? So if you could free up those systems of being able to sort of analyse a problem, being able to, like, strategize a problem, and being able to, like, implement those strategies, and open that up to a lateral or horizontal structure, so that you’re really supporting creativity, innovation from your community, to be able to like, really problem solve in a dynamic way, that speaks to and represents the inclinations and desires of multiple segments of your society, or of your community. It really creates the conditions to really have a robust, and really dope solution, right? And so with Occupy Wall Street, it created a cadre of people that sorta had worked together, had a working relationship, had a degree of sorta like a community around how and what they wanted to see in the world. So when Occupy Sandy hit what happened was those kind of tendencies and ideas were able to be turned into like, robust, sophisticated operation. In terms of Occupy Wall Street, I think there’s been three phases.

There’s the initial phase, which is the 53 days of the physical occupation. Then there was the second phase, which I think includes things like Occupy Homes and StrikeDebt, which sort of stretched over the year. And then you had Occupy Sandy, which really put into practice some of these goals and ideas, right?

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My new book, ‘Anarchists in the Boardroom: How social media and social movements can help your organisation to be more like people’ available in paperback and epub now.

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I’ve been meaning to mention… we’re published!

Sunday, October 6th, 2013

Six months after the crowd-funding campaign wrapped-up successfully, Anarchists in the Boardroom was published last week and the crowd-sourced book tour has begun! These are my first reflections on this stage of the process. (And you can get your copies here, by the way).

So far, I’ve been lucky enough to have done four events around the country, with over 100 people coming together to talk about how their organisations could be more like people. I’ll be in Oxford and Leicester later this month. Currently there are further events coming together in York, Leeds, Manchester, Brighton… and more in Amsterdam and Berlin.

I’m feeling so honoured by the reception. And these conversations – gatherings of 15-20 people, usually a cafe or bar, feel like the perfect way to getting these ideas percolating.

A couple of things have jumped out at me already.

1. This conversation is getting ready to boil over.
While there is a common perception that our organisation’s are typically so far from being ‘more like people,’ there is a lot of energy out there to discuss what a new and different kind of organisation could look and feel like. A recurrent theme has been that these conversations have happened in pubs for years, but rarely with a sense of positive direction emerging. Now it seems like there is a growing sense, not just of disillusionment, but also of possibility for what we can all do to start changing our organisations for the better. Our networks are strengthening every day; it will be fascinating to see how all our new connections can help us to explore new approaches together.

2. People are actually DOING STUFF with these ideas already!
Since the launch, I’ve already had two messages from friends/ colleagues, who had begun to put elements of more like people thinking into practice. One has kicked off an ‘innovation working group’ (you’ll want to read Chapters 5/6 to understand the full significance of that), and another has ‘de-constructed’ her organisation’s old management structure (I’m still waiting to hear the specifics of what that means). There are currently about 220 copies of the book that have been circulating for up to 11 days. Needless to say, I’m pretty pleased with two stories like this already! In the chaos that I’ve discovered self-publishing can be, morelikepeople.com has been slightly delayed, but expect to have it online in the next week so we can start to bring more of these stories together.

3. ‘Organisations’ don’t want to touch this stuff… but the people in them do!
I’ve been crowd-sourcing this book tour – basically asking people who are keen, to get together a venue and a group, a bed for me to sleep on and a train ticket, and I’ll happily come talk about this stuff. I wanted to set the bar as low as I could, without putting myself further out of pocket for it (writing a book did a pretty thorough job of that already!). But what I’ve found, is that even with an incredibly minimal cost, people who have invited me – even those that work in voluntary organisations that have a remit to put on such events – are choosing to organise these events on their own time and dime. Which is both a massive honour, and a sign of how far our organisations still have to go, if they aren’t even able to host a conversation on some of these themes. I’ve said it before, but this organisational inability to take off the blinders to a lot of the debates that the rest of the world is having, is not going to help them address their own growing irrelevance. (Dudley CVS has been the exception, thanks to the efforts of Lorna Prescott!)

4. The answers are all around us!
For all the frustration and disillusionment that’s been expressed by a number of the folks who’ve taken part in each of these events, there have also been countless positive examples. The community centre manager who encourages his staff to come up with any new idea and get on and do it; the HIV support group who actively hire people with criminal records and who have experienced life’s hardest elements, de-prioritising traditional qualifications; the big national charity where all staff are now getting a half-day a week to pursue their own ideas, whatever they may be…

So in brief, it’s been an amazing start! I’m more sure than I’ve ever been that these conversations are desperately needed, and that all of us who are thinking about these things have ideas and experiences to share more widely, so others can give them a go. morelikepeople.com is not far off, but I’m still keeping track of the stuff people are tagging ‘morelikepeople’ and will be bringing it all together when the new website goes online.

Massive thanks to everyone who’s taken part thus far! I suspect we’re closer to the kinds of change we want to see than it can often feel…

Here’s Lorna’s Storify of the first event we did together in Birmingham, to get a bit of a taste of the kind of conversations we’ve been able to have lately.

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